Description: Speaker discusses the new style of management which uses appropriate interpersonal skills to motivate and inspire employees, and which builds relationships where the whole is greater than the sum of the parts. From the Record of the Society of Actuaries, Vol. 23, No. 3.

Description: Presenters discuss effective interviewing techniques which focus on applicant ability and willingness to do the job, as well as manageability once on the job. From the Record of the Society of Actuaries, Vol. 25, No. 3.